If I require further information, a response is communicated quickly
The explanation of ISO requirements was excellent, easy to understand and jargon free
There was a personal approach to our current system where we need to realign some focus for improvement
Due to COVID restrictions, you spoke to the auditor on my behalf. I only had to give you relevant documentation
The team are very approachable, friendly and organised.
Maintenance of ISO accreditations is simple and hassle free
The support team always friendly and assistance is easy to access
There is support with customising for CQC registration as well as for ISO
The support team take the time to explain everything
They deliver no nonsense support make it easy for us to follow the guidance. We receive gentle reminders and “encouragement” which encourages us to be accountable
We deliver a collaborative approach, understand your business requirement, leading to successful certification in ISO45001, 9001 and 14001
Processes are streamlined and help make ISO certification more straightforward – saving our organisation time and money
It was delivered to a plan under very challenging circumstances and has helped significantly in mentoring the business over the past 12 months
We’ve achieved the targets of continued ISO certification with efficiency and minimum hassle.